Smart Remote Device

Connect an Android TV

For Android TV and Google TV: Sony, TCL, Xiaomi, Philips, Toshiba, Sharp and others, and TV boxes such as Chromecast with Google TV or Mi Box. The first time you connect, you type the 6-character code shown on the TV.

Before you start

Connect for the first time

  1. Open the app. The Choose TV screen finds TVs on your network. Select your TV.
  2. The TV shows a 6-character code with digits and the letters A–F (for example, 4F09B2).
  3. Type the code in the box on the app screen. When all 6 characters are in, the app sends the code. Upper or lower case is fine.
  4. The app shows a ✓ and opens the remote. Next time, the app connects by itself and you do not type a code again.

The code shows on the TV for a short time only. If it disappears before you finish, go back and select the TV again to get a new code.

Useful TV settings

Names depend on the TV brand.

Common problems

The app does not find the TV
Make sure both use the same Wi-Fi. If the TV is still not listed, tap Enter IP at the bottom of the list and type the TV's IP address. On iPhone, go to Settings › Privacy & Security › Local Network and turn it on for Smart Remote Device.
The TV does not show a code
Press Home on the TV's remote to go to the home screen, then tap Retry in the app. If there is still no code, update Android TV Remote Service from Google Play on the TV, then restart the TV.
Wrong code
“Wrong code. Check the 6 characters shown on the TV and try again.”Check the digit 0 against the letter D, and 8 against B. The code has only digits and the letters A–F. The app clears the box so you can type again.
Pairing keeps failing
Clear the old pairing data on the TV: Settings › Apps › See all apps › Show system apps › Android TV Remote Service › Clear data. Then select the TV again in the app.
Can't reach the TV
“Can't reach the TV…”The phone is on another network (guest Wi-Fi, mobile data), or the router has AP isolation / Client isolation on. Turn it off in the router's admin page.
The TV does not respond
The TV is fully off or in deep power saving. Turn the TV on with its own remote, wait about 20 seconds and try again. If it still fails, unplug the TV for about 1 minute, then plug it in again.

Still not working?

On the Choose TV screen, tap ⋮ › Report a problem, tap Copy, and email it to support@tiniappstudio.com with your TV brand and model.