Connect an LG TV

For LG Smart TVs with webOS. The first time you connect, you press Allow on the TV once.

Before you start

The TV is fully on (screen lit).
The TV and the phone use the same Wi-Fi network. Do not use a guest network. Turn off mobile data and VPN on the phone.
Turn on LG Connect Apps on the TV (see below). Newer TVs usually have it on already.
Keep the TV's own remote near you. You need it to press Allow.

Open the app. The Choose TV screen finds TVs on your network. Select your LG TV.
The TV asks if this device can control it. With the TV's remote, select Allow (or Accept) and press OK.
The app shows a ✓ and opens the remote. Next time, the app connects by itself and the TV does not ask again.

The location and name of each setting depend on the webOS version. If you cannot find one, search for its name in Settings.

LG Connect Apps (lets the app control the TV): usually Settings › Network › LG Connect Apps. Newer models: Settings › General › Devices › External Devices Settings.
Turn the TV on from the phone: turn on Turn on via Wi-Fi or Mobile TV On, usually in Settings › Connection or Settings › Network. Then the power key in the app turns the TV on when it is off.
Find the TV's IP address: Settings › Network › Wi-Fi (or Wired) Connection › Advanced Settings.

The app does not find the TV: Make sure both use the same Wi-Fi and LG Connect Apps is on. If the TV is still not listed, tap Enter IP at the bottom of the list and type the TV's IP address. On iPhone, go to Settings › Privacy & Security › Local Network and turn it on for Smart Remote Device.
No Allow message: Press Home on the TV's remote to go to the home screen, then tap Retry in the app. Some full-screen apps hide the message.
Timed out, or you pressed Deny by mistake: “Timed out…” / “The TV denied the connection…”Tap Retry. The LG TV asks again; this time select Allow.
The TV refused the connection: “The TV refused the connection…”The TV is off, has just started, or LG Connect Apps is off. Turn the TV on, check LG Connect Apps, wait about 20 seconds and try again.
Can't reach the TV: “Can't reach the TV…”The phone is on another network (guest Wi-Fi, mobile data), or the router has AP isolation / Client isolation on. Turn it off in the router's admin page.
The power key does not turn the TV on: Turn on Turn on via Wi-Fi / Mobile TV On (see above). The app must connect to the TV at least once while the TV is on, so that it saves the TV's MAC address.
The TV does not respond: Unplug the TV for about 1 minute, then plug it in again. Restart the router if necessary.

On the Choose TV screen, tap ⋮ › Report a problem, tap Copy, and email it to support@tiniappstudio.com with your TV model.